Policies & Pricing:
We schedule our teams in advance so that they are ready with the equipment and supplies they need to do the very best job of cleaning for you and arrive on time at your home.
If you need to make a schedule change, we always appreciate receiving a 48-hour notice so we have the opportunity to fill the appointment. Appointments canceled less than 24 hours before the team is to arrive will be charged a $50 cancellation fee. If you need to make a schedule change, please call the office rather than give the information to the Crew Leader.
If you or your family members are ill, we ask that you call us at (530) 265-5666. We will re-schedule your cleaning appointment to another day so that our crew members do not become ill too.
Comfortable Working Environment:
Due to our occasionally severe weather during the summer and winter months, we ask that the air conditioning and heating be working at a reasonable temperature whenever possible.
Our rate is $xx per hour per person, three hour minimum.
Payment is to be given to the Crew Leader after your cleaning appointment is complete. Cash, check made out to The Flying Broom, Inc., or credit cards (Visa, Master and Discover Cards) are accepted.
Our License and Insurance Information:
Due to the number of appointments we have, and the nature of our work, it is difficult for us to give you an exact time of arrival. We do our best, however, to give you an accurate range of time. Appointments are generally scheduled for morning, midday, or afternoon.
We appreciate your feedback. We like to know how we are doing and, if we miss something, please let us know so that we can better meet your individual needs.
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